Spain, Barcelona
Area of operation
Urban
Type of property
81
Number of rooms
Discover it step by step:
The case
The Hotel Colonial Barcelona is an 81-room city hotel that has been operating since 2009. It has a buffet breakfast room located on the lower floor and a bar within the establishment itself.
During 2025, the hotel recorded around 36,000 overnight stays, which means high customer turnover and demanding operational requirements, especially at times of high demand.
In this context, efficient management of check-in, check-out, billing, and occupancy control processes becomes key to ensuring a good guest experience and smooth internal operations.
During 2025, the hotel recorded around 36,000 overnight stays, which means high customer turnover and demanding operational requirements, especially at times of high demand.
In this context, efficient management of check-in, check-out, billing, and occupancy control processes becomes key to ensuring a good guest experience and smooth internal operations.
‘We have gone from spending between one and two hours on manual occupancy tasks to resolving it in four clicks. With an annual volume of more than 36,000 overnight stays, Prestige allows us to manage check-in, check-out, billing and occupancy quickly and efficiently, even at peak times.’
José
Head Receptionist – Hotel Colonial
The challenge
Before implementing Prestige, the team at Hotel Colonial faced several operational challenges:
With a high volume of guests, these processes slowed down daily work and took time away from customer service.
Key Prestige products
- Prestige PMS
- Prestige Payments
- Prestige BI
Key Prestige products
- Booking.com
- Roommatik
The solution
The implementation of the Prestige management system has enabled the Hotel Colonial to digitise and simplify the hotel’s main operational processes:
Streamlining customer service
From the moment the guest arrives, the system allows:
This is particularly useful during times of high demand and high customer traffic.
Quick and efficient check-out
Thanks to Prestige, departure processes are also simplified:
Occupancy control and key data
One of the system’s great strengths is the generation of lists:
Previously, this task was performed manually and was very time-consuming. Now, the system generates reports immediately and the data is exported in XML format, making it easy to share and analyse.
Simplified invoicing
Billing is another key area where Prestige adds value:
Hotel reviews reflecting the impact of Prestige
ALEX SANTOS
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam tincidunt magna nec ex mollis, vitae bibendum tellus viverra.
ALEX SANTOS
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam tincidunt magna nec ex mollis, vitae bibendum tellus viverra.
ALEX SANTOS
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam tincidunt magna nec ex mollis, vitae bibendum tellus viverra.
Digitize, connect and simplify your management.